Applause GmbH logo
Applause

Project Manager (m/f/x) Testing Services - German speaking

Angestellter
Berlin, Deutschland
IT / Services

As the world's leading crowdtesting provider, Applause empowers leading brands to deliver flawless digital experiences for their customers on any device, in every location. The company’s testing, feedback, and research solutions enable businesses to delight customers, drive topline revenue and innovate faster.

Applause ensures digital quality for websites, mobile apps, IoT products and in-store interactions in a way no other approach can – via its managed global community of over 500,000 on-demand testers. Only real people on real devices in real locations can provide the real issues and feedback that brands need to deliver great digital customer experiences.

Thousands of companies of every size – including Google, Audi, Adidas and Swisscom – rely on Applause to dramatically decrease the time and cost of delivering great digital experiences for their customers.

For our EMEA headquarter (120 employees) in Berlin we are now looking for a:

Project Manager (m/f/x) Testing Services - German speaking

Our benefits and offer to you:

  • International team full of passionate and skilled people – 110 employees from 34 different nationalities
  • Opportunity to grow and contribute to the success of a global leader with a high value solutions offering
  • Attractive base salary plus performance bonus
  • Variety of learning and development opportunities
  • Flexible work hours and unlimited work contract
  • A great office in the heart of Berlin-Kreuzberg, right next to Gleisdreieckpark
  • Pleasant and cooperative work atmosphere
  • Sports Cooperation with Urban Sports Club
  • Financial support & visa support in case of a relocation to Berlin
  • Three times on the Forbes List of Most promising companies
  • Four times (2016 - 2019) on Kununu's list of "Berlin's best employers"
  • Among Germany's "Best mid-sized employers 2019 & 2020" (Focus Business Magazine)

Your responsibilities:

  • Lead a team of freelance Test Engineers within our uTest​ community to develop and identify the appropriate solutions for our customer’s testing needs
  • Ensure the test team meets the set timelines as well as overall KPIs while staying within the agreed scope upon service level agreements
  • Drive an effective use of resources, standardization and specialization to increase financial efficiencies
  • Maintain an active communication with the internal account owners in our Sales and Delivery departments
  • Main point of interaction and/or escalation for the internal account owner and customer for all testing related items
  • Work with internal Applause teams to clear roadblocks - i.e. platform issues with the product team, special recruiting requests with the community team etc.
  • Contribute to initiatives, including, but not limited to: process development/improvement, product revision discussions, management and creation of best practices contributions, whitepapers, etc.

Your background

  • You hold a university degree, preferably in Business, Software / Computer Engineering, IT or a related field.
  • At least three years of experience as a QA Lead, (Technical) Project Manager, Implementation Manager or Operations Manager for mobile applications, web products or a SaaS solution
  • Experienced in leading & developing teams – previous experience with remote teams is a plus.
  • Good technical and business understanding and a strong interest in the “app world”.
  • Excellent problem solving skills and customer orientation
  • Fluent in both German and English
  • Willing to support our local team in Berlin

Would you like to be involved in the expansion of an international company and work for one of the fastest growing technology companies?

Then Applause is the perfect company for you!

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As the world's leading crowdtesting provider, Applause empowers leading brands to deliver flawless digital experiences for their customers on any device, in every location. The company’s testing, feedback, and research solutions enable businesses to delight customers, drive topline revenue and innovate faster.

Applause ensures digital quality for websites, mobile apps, IoT products and in-store interactions in a way no other approach can – via its managed global community of over 500,000 on-demand testers. Only real people on real devices in real locations can provide the real issues and feedback that brands need to deliver great digital customer experiences.

Thousands of companies of every size – including Google, Audi, Adidas and Swisscom – rely on Applause to dramatically decrease the time and cost of delivering great digital experiences for their customers.

For our EMEA headquarter (120 employees) in Berlin we are now looking for a:

Project Manager (m/f/x) Testing Services - German speaking

Our benefits and offer to you:

  • International team full of passionate and skilled people – 110 employees from 34 different nationalities
  • Opportunity to grow and contribute to the success of a global leader with a high value solutions offering
  • Attractive base salary plus performance bonus
  • Variety of learning and development opportunities
  • Flexible work hours and unlimited work contract
  • A great office in the heart of Berlin-Kreuzberg, right next to Gleisdreieckpark
  • Pleasant and cooperative work atmosphere
  • Sports Cooperation with Urban Sports Club
  • Financial support & visa support in case of a relocation to Berlin
  • Three times on the Forbes List of Most promising companies
  • Four times (2016 - 2019) on Kununu's list of "Berlin's best employers"
  • Among Germany's "Best mid-sized employers 2019 & 2020" (Focus Business Magazine)

Your responsibilities:

  • Lead a team of freelance Test Engineers within our uTest​ community to develop and identify the appropriate solutions for our customer’s testing needs
  • Ensure the test team meets the set timelines as well as overall KPIs while staying within the agreed scope upon service level agreements
  • Drive an effective use of resources, standardization and specialization to increase financial efficiencies
  • Maintain an active communication with the internal account owners in our Sales and Delivery departments
  • Main point of interaction and/or escalation for the internal account owner and customer for all testing related items
  • Work with internal Applause teams to clear roadblocks - i.e. platform issues with the product team, special recruiting requests with the community team etc.
  • Contribute to initiatives, including, but not limited to: process development/improvement, product revision discussions, management and creation of best practices contributions, whitepapers, etc.

Your background

  • You hold a university degree, preferably in Business, Software / Computer Engineering, IT or a related field.
  • At least three years of experience as a QA Lead, (Technical) Project Manager, Implementation Manager or Operations Manager for mobile applications, web products or a SaaS solution
  • Experienced in leading & developing teams – previous experience with remote teams is a plus.
  • Good technical and business understanding and a strong interest in the “app world”.
  • Excellent problem solving skills and customer orientation
  • Fluent in both German and English
  • Willing to support our local team in Berlin

Would you like to be involved in the expansion of an international company and work for one of the fastest growing technology companies?

Then Applause is the perfect company for you!

Über Applause
We offer crowdtesting for apps, web and IoT products with the world's largest testing community.
201-500 employees
Informationstechnologie (IT) & Software
Obentrautstraße 72, Berlin, Germany
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Ansprechperson:
Marcell Holländer
Head of Human Resources Europe
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